01993 848291 websites@123ICT.co.uk

SUPPORT FAQ

What kind of files and images can I upload?

Text files, such as newsletters, should always be saved as PDF. This ensures that your documents can be viewed across the widest range of devices.

Image files can be saved as JPEG, PNG or GIF. The dimensions should be no larger than 1024 pixels (width or height). 

I would like to add or change a menu item.

Changing Menu items is something that we will do for you at no charge, just email us at websites@123ict.co.uk with your requirements.
If you would like us to call you please give a number and a convenient time to contact you.

I think our website has been hacked.

If you suspect that your website has been hacked please contact us immediately .
We will investigate and determine the best course of action, minimising downtime as much as possible.